SLA reporting - downtimes

Icinga Modules
1

Hello,

I presumed the SLA reporting is supposed to ignore periods when the host/service has been in downtime, but this doesn’t work in my case.
I’ve scheduled a downtime and powered off one host. The SLA for last hours is not 100% as I expected it to be.

Please let me know if I am doing something wrong.

Regards,
Andrei

2

Sorry for the post, I figured it out.

it seems that the downtime period is not taken into account while it is still active. As soon as the downtime period ended, and the host was powered on again, the SLA has been calculated correctly.

3

Hi,

can you add which module you’re using plus how it looks like in the web interface?

Cheers,
Michael

4

Hi Michael,

root@opvitlinmon001[~]# icingacli module list
MODULE         VERSION   STATE     DESCRIPTION
businessprocess 2.2.0     enabled   A Business Process viewer and modeler
doc            2.6.3     enabled   Documentation module
idoreports     0.9.0     enabled   Reports for IDO
ipl            v0.2.1    enabled   The Icinga PHP library
monitoring     2.6.3     enabled   Icinga monitoring module
pdfexport      0.9.0     enabled   PDF Export via Google Chrome/Chromium
reactbundle    dev-master enabled   ReactPHP-based 3rd party libraries
reporting      0.9.0     enabled   Reporting

Icinga version is: 2.10.4-1.stretch and this is how the report looks:

image
image.png1114×314 10.5 KB

Let me know if you need any other information.

5

Hi,

ok thanks, I wasn’t sure about the module - next time please add this information in the initial post :slight_smile:

Can you collect the data from your system, create screenshot (obfuscate sensitive information) and create an issue over at https://github.com/Icinga/icingaweb2-module-idoreports please?

Cheers,
Michael

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