Service incinga2 is down

Icinga 2
1

Hello Team ,

the icninga2 services is down since 3 days , even the service has been rebooted several time

icinga2
icinga21081×307 109 KB

there is no errors logs collected :

error_logs_iciniga

there is no communication restrictions between our mail server and icinga

the application port is allowed

  • Version used (icinga2 )
  • Operating System and version : centos 7
  • Enabled features : used for collecting informations regarding mailing messages (IMAP pop3 smtp / Syslog / https /and ressources such as CPU
  • Icinga Web 2 version and modules : Icinga Web 2 Version 2.11.2 // php 8.0.26
  • Config validation (icinga2 daemon -C)
  • Only one server affected even the service has been rebooted severals times

appreciate your help!

2

  1. Which version of Icinga2 are you running?

  2. Just to confirm, was this running correctly until 3 days ago?

  3. What does /var/log/icinga2/icinga2.log show (please don’t post the whole
    thing, just have a look for yourself and see if it gives any clues as to why
    icinga is now not starting up correctly).

  4. What’s the output of “icinga2 daemon -C”?

You said “only one server affected even the service has been rebooted severals
times”. How many servers do you have and what sort of network setup do you
have between them (ie: Master / Satellite / Agent / etc)?

Antony.

3

  1. Which version of Icinga2 are you running? (version: r2.13.6-1)

  2. Just to confirm, was this running correctly until 3 days ago? yeah , the issue occured on last friday after server’s reboot

  3. What does /var/log/icinga2/icinga2.log show (please don’t post the whole
    thing, just have a look for yourself and see if it gives any clues as to why
    icinga is now not starting up correctly).

these was the last logs recorded on last friday

    (0) Executing remote check for object 'pro.icosnethosting.com'

[2023-06-09 01:21:42 +0100] information/RemoteCheckQueue: items: 0, rate: 0/s (12/min 60/5min 180/15min);
[2023-06-09 01:22:02 +0100] information/RemoteCheckQueue: items: 0, rate: 0/s (6/min 30/5min 90/15min);
[2023-06-09 01:22:22 +0100] information/RemoteCheckQueue: items: 0, rate: 0/s (24/min 120/5min 360/15min);
[2023-06-09 01:22:32 +0100] information/RemoteCheckQueue: items: 0, rate: 0/s (12/min 60/5min 180/15min);
[2023-06-09 01:22:37 +0100] information/Application: Received request to shut down.
[2023-06-09 01:22:37 +0100] information/Application: Shutting down…
[2023-06-09 01:22:37 +0100] information/CheckerComponent: ‘checker’ stopped.
[2023-06-09 01:22:37 +0100] information/NotificationComponent: ‘notification’ stopped.
[2023-06-09 01:22:37 +0100] information/ApiListener: ‘api’ stopped.

respectfully

4
  1. What’s the output of “icinga2 daemon -C”?

You said “only one server affected even the service has been rebooted severals
times”. How many servers do you have and what sort of network setup do you
have between them (ie: Master / Satellite / Agent / etc)?

Antony.

5

those are logs collected , as i said previously the service is not started after shutting down the server , logs are below :

shutdown
shutdown867×144 48.3 KB

6

hello again ,

we want to remove the icinga 2 from this server and we want to reinstall it again , could you please assist us on this latter

appreciate your support