Once more: "Currently there is no dashlet available. Please contact the administrator."

I have created a new user, view, but the message above is all I see when I log in; the admin account works without a problem. I have found four similar questions here, but they don’t really match my situation, I think - obviously there is something I haven’t set up correctly, but what?

These are my .ini files:

root@vogon:/etc/icingaweb2# cat authentication.ini
backend = "db"
resource = "icingaweb_db"
root@vogon:/etc/icingaweb2# cat groups.ini
backend = "db"
resource = "icingaweb_db"

root@vogon:/etc/icingaweb2# cat config.ini
show_stacktraces = "1"
show_application_state_messages = "1"
config_resource = "icingaweb_db"

log = "syslog"
level = "ERROR"
application = "icingaweb2"
facility = "user"

root@vogon:/etc/icingaweb2# cat groups.ini
backend = "db"
resource = "icingaweb_db"

root@vogon:/etc/icingaweb2# cat resources.ini
type = "db"
db = "mysql"
host = "localhost"
dbname = "icingaweb2"
username = "icingaweb2"
password = "*********"
use_ssl = "0"

type = "db"
skip_validation = "0"
db = "mysql"
host = "localhost"
dbname = "icingadb"
username = "icingadb"
password = "*********"
charset = "utf8mb4"
use_ssl = "0"

root@vogon:/etc/icingaweb2# cat roles.ini
users = "icingaweb_adm"
permissions = "*"
groups = "Administrators"

permissions = "doc/*,module/doc,monitoring/*,module/monitoring"
users = "view"
groups = "usergrp"

This is a screenshot of the role Users in the web interface:

Icinga Web 2 Version 	2.11.4
Git commit 	11453bfa92a70a44efbf7f966f5e7f27e9300a28
PHP Version 	7.4.33
Git commit date 	2023-01-26

Loaded Libraries
icinga/icinga-php-library 	0.11.0
icinga/icinga-php-thirdparty 	0.11.0

Loaded Modules
doc 		2.11.4 	Configure
icingadb 		1.0.2 	Configure


Browser: Firefox 102.9.0esr (64bit)


root@vogon:/etc/icingaweb2# icinga2 -V
icinga2 - The Icinga 2 network monitoring daemon (version: r2.13.7-1)

Copyright (c) 2012-2023 Icinga GmbH (https://icinga.com/)
License GPLv2+: GNU GPL version 2 or later <https://gnu.org/licenses/gpl2.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.

System information:
  Platform: Debian GNU/Linux
  Platform version: 11 (bullseye)
  Kernel: Linux
  Kernel version: 5.10.0-13-amd64
  Architecture: x86_64

Build information:
  Compiler: GNU 10.2.1
  Build host: runner-hh8q3bz2-project-575-concurrent-0
  OpenSSL version: OpenSSL 1.1.1n  15 Mar 2022

Application information:

General paths:
  Config directory: /etc/icinga2
  Data directory: /var/lib/icinga2
  Log directory: /var/log/icinga2
  Cache directory: /var/cache/icinga2
  Spool directory: /var/spool/icinga2
  Run directory: /run/icinga2

Old paths (deprecated):
  Installation root: /usr
  Sysconf directory: /etc
  Run directory (base): /run
  Local state directory: /var

Internal paths:
  Package data directory: /usr/share/icinga2
  State path: /var/lib/icinga2/icinga2.state
  Modified attributes path: /var/lib/icinga2/modified-attributes.conf
  Objects path: /var/cache/icinga2/icinga2.debug
  Vars path: /var/cache/icinga2/icinga2.vars
  PID path: /run/icinga2/icinga2.pid


root@vogon:/etc/icingaweb2# php -v
PHP 7.4.33 (cli) (built: Feb 22 2023 20:07:47) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with Zend OPcache v7.4.33, Copyright (c), by Zend Technologies


root@vogon:/etc/icingaweb2# cat /etc/*release*
PRETTY_NAME="Debian GNU/Linux 11 (bullseye)"
NAME="Debian GNU/Linux"
VERSION="11 (bullseye)"

what does the audit-page say?


hi Silas,

Thanks for getting back to me. I decided to reinstall icinga from scratch, and it works now.