Latest python version and pip command not activated for icinga user

Hello Support,

We have installed Python (python27-python-pip) package from rhel-server-rhscl-7-rpms repository and ‘pip’ command and latest ‘python’ version is available for ‘root’ user, but not activated for other system users.

For root user

[root@INMB1-MON-NewICINGA ~]# python -V
Python 2.7.16
[root@INMB1-MON-NewICINGA ~]# pip -V
pip 20.0.2 from /opt/rh/python27/root/usr/lib/python2.7/site-packages/pip (python 2.7)
[root@INMB1-MON-NewICINGA ~]# which pip

[root@INMB1-MON-NewICINGA ~]# env | grep -i LD_LIBRARY_PATH
[root@INMB1-MON-NewICINGA ~]#

For Icinga user

[root@INMB1-MON-NewICINGA ~]# sudo -u icinga python -V
Python 2.7.5
[root@INMB1-MON-NewICINGA ~]# sudo -u icinga pip -V
sudo: pip: command not found
[root@INMB1-MON-NewICINGA ~]# sudo -u icinga env | grep -i LD_LIBRARY_PATH
[root@INMB1-MON-NewICINGA ~]#

Please let us know how to activate Python latest version and pip command for all users.



I’m not a python expert. But what do you mean with activated?
Usally you write the interpreter in the shebang line of your script. e.g.


import argparse
import sys
import requests
import configparser
import xml.etree.ElementTree as ET

And if you we look into /usr/bin you’ll see /usr/bin/python3 is a hard link to our latest installed python version 3.6.
If we would use the shebang line #!/usr/share/python2 the interpreter would be python 2.7.
So it should be the same at your system.


you can set the default with alternatives on rhel/centos

alternatives --config python

See this blog post for more information


Thanks friends for update.

Basically I have installed one nagios-unity plugin using ‘pip’ command to monitor Dell EMC storage.

This plugin working perfectly with root shell, but same command failed with icinga user.

Using root user

[root@icinga-server conf.d]#nagios-unity -H 10.20.12.x -u icinga -p 'password@123*' ssc
SYSTEM STATUS CARD OK: Total SSCs #0, Failed SSCs: [] |

Using icinga user

[root@icinga-server conf.d]# sudo --user icinga /usr/lib64/nagios/plugins/nagios-unity -H 0.20.12.x -u icinga -p 'password@123*' diskTraceback (most recent call last):
  File "/usr/lib64/nagios/plugins/nagios-unity", line 5, in <module>
    from pkg_resources import load_entry_point
  File "/opt/rh/python27/root/usr/lib/python2.7/site-packages/", line 16, in <module>
    import sys, os, time, re, imp, types, zipfile, zipimport
  File "/opt/rh/python27/root/usr/lib64/python2.7/", line 6, in <module>
    import io
  File "/opt/rh/python27/root/usr/lib64/python2.7/", line 51, in <module>
    import _io
ImportError: /opt/rh/python27/root/usr/lib64/python2.7/lib-dynload/ undefined symbol: _PyErr_ReplaceException

Thanks and regards,
Avin Tokade


if the script runs with the root-user and not with the icinga user, it’s usally a (file) permisison problem. So check if your icinga-user is allowed to run the script. if this is ok, another possability is that your script is running an external library or program for that the icinga-user has not enough permissions.

Thanks Friends,

I have installed below package from EPEL repository, which is compatible with Python 2.7.5 and now Icinga is giving expected reslult