Icinga Jira Module Work with Jira Cloud?

Icinga Web Modules
1

I try to configure Icinga Jira Module with Jira Cloud, but when try to test the connection this fail with this errors.

ErrorException in /usr/share/icingaweb2/modules/jira/library/Jira/RestApi.php:401 with message: A non well formed numeric value encountered

icingacli jira send problem
–host icingaweb
–project ITSM
–issuetype Incident
–state DOWN
–description ‘Base Abajo’
–summary ‘CRITICAL - 127.0.0.1: rta nan, lost 100%’

Any limitations with Jira Cloud?.

Regards And Thanks
Angel Barra

2

Hello there!

I am doing a little cleanup with older, unanswered posts at the moment and I moved your topic to a more fitting category :slight_smile:

Did you make any progress in the meantime?

Have a nice day,
Feu

3

how are you trying to test the connection?

I’m dealing with JIRA module issues regarding a there is not way to connect it to my Jira cloud trial account.

image

4

Hello @abarra!

Did you get any further with this?

Have a nice day,
Feu

5

No, I haven’t found anything related to this. I still need help.

Thanks,

6

Hi Cristhian,
Work, after few test, is possible using Jira Module with Jira Cloud.

CustomFields
CustomFields1085×256 11.1 KB

7

Hello there!

I’m happy to hear, that it worked out for you! :tada:
Would you mind sharing your way of solving the initial problems?
This would help other users with similar issues, like @cherazoteam, to get it working in their environment too!

Thank you very much!
Feu

8

Thanks for the info, Could you please explain how you set the type of the variable as a searchable text field ?

Cris,

9

I pull this up.
Does anyone have some tipps how i can configure the module with jira cloud? Because there is no user and password login for api anymore. Espcially if you are using an saml provider
Thanks.

10

Looks like this could be the corresponding issue:

11

Thanks. This workaround works quite fine for cloud.