I have been trying to get e-mail notifications working from my Iconga install for quite some time and struggling royally. Despite services being down, I never seem to get an e-mail. I’ve captured my configuration below and hope someone can help me find the problem and fix my configuration
**Notification configuration: **
apply Notification "apply-service-down-notification" to Service {
import "service-down-notification"
assign where match("*", service.name)
user_groups = [ "icinga-notifications" ]
}
template Notification "service-down-notification" {
command = "email_service_notification"
states = [ Critical, Warning ]
types = [ Problem, Recovery ]
user_groups = [ "icinga-notifications" ]
}
User and group configuration:
object User "notification" {
import "generic-notification-user"
display_name = "Icinga Notification"
email = "art@xxx.xxx"
pager = "4125551212@tmomail.net"
groups = [ "icinga-notifications" ]
}
template User "generic-notification-user" {
enable_notifications = true
states = [ Critical, Down, Warning ]
types = [ FlappingEnd, FlappingStart, Problem, Recovery ]
}
object UserGroup "icinga-notifications" {
display_name = "Icinga Service Alert Notifications"
}
Commands:
object NotificationCommand "email_service_notification" {
import "plugin-notification-command"
command = [ "/etc/icinga2/scripts/mail-service-notification.sh" ]
arguments += {
notification_address = {
description = "The host’s IPv4 address. Defaults to $address$."
order = 11
required = false
value = "$address$"
}
notification_author = {
description = "Comment author. Defaults to $notification.author$."
order = 12
required = false
value = "$notification.author$"
}
notification_comment = {
description = "Comment text. Defaults to $notification.comment$."
order = 13
required = false
value = "$notification.comment$"
}
notification_date = {
description = "Date and time. Defaults to $icinga.long_date_time$."
order = 1
required = true
value = "$icinga.long_date_time$"
}
notification_from = {
description = "Define a valid From: string. Default \"Icinga 2 Host Monitoring <notifications@unknownrealm.org>\""
order = 13
required = false
value = "Icinga Host Monitoring <notifications@unknownrealm.org>"
}
notification_hostdisplayname = {
description = "Host display name. Defaults to $host.display_name$."
order = 4
required = true
value = "$host.display_name$"
}
notification_hostname = {
description = "The host’s FQDN. Defaults to $host.name$."
order = 2
required = true
value = "$host.name$"
}
notification_icingaweb2url = {
description = "URL to your Icinga Web 2. Defaults to 'https://tatooine.unknownrealm.org/icingaweb2.'"
order = 14
required = false
value = "https://tatooine.unknownrealm.org/icingaweb2"
}
notification_logtosyslog = {
description = "Set true to log notification events to syslog; useful for debugging. Defaults to false."
order = 14
required = false
value = "false"
}
notification_servicedisplayname = {
description = "Service display name. Defaults to $service.display_name$."
order = 5
required = true
value = "$service.display_name$"
}
notification_servicename = {
description = "The service name. Defaults to $service.name$."
order = 3
required = true
value = "$service.name$"
}
notification_serviceoutput = {
description = "Output from service check. Defaults to $service.output$."
order = 6
required = true
value = "$service.output$"
}
notification_servicestate = {
description = "Current state of host. Defaults to $service.state$."
order = 8
required = true
value = "$service.state$"
}
notification_type = {
description = " Type of notification. Defaults to $notification.type$."
order = 9
required = true
value = "$notification.type$"
}
notification_useremail = {
description = " The notification’s recipient(s). Defaults to $user.email$."
order = 7
required = true
value = "$user.email$"
}
}
}
tail of /var/log/icinga2/icinga2.log
[2025-02-25 21:25:16 -0500] information/Checkable: Checkable 'deathstar.xxxxxxxxxxxxxxxxxxx.org!LMS' has 1 notification(s). Checking filters for type 'Problem', sends will be logged.
[2025-02-25 21:25:16 -0500] information/Notification: Sending 'Problem' notification 'deathstar.xxxxxxxxxxxxxxxxxxx.org!LMS!apply-service-down-notification' for user 'notification'
[2025-02-25 21:25:16 -0500] information/Notification: Completed sending 'Problem' notification 'deathstar.xxxxxxxxxxxxxxxxxxx.org!LMS!apply-service-down-notification' for checkable 'deathstar.xxxxxxxxxxxxxxxxxxx.org!LMS' and user 'notification' using command 'email_service_notification'.
[2025-02-25 21:25:16 -0500] warning/PluginNotificationTask: Notification command for object 'deathstar.xxxxxxxxxxxxxxxxxxx.org!LMS' (PID: 1383220, arguments: '/etc/icinga2/scripts/mail-service-notification.sh' 'notification_date' '2025-02-25 21:25:16 -0500' 'notification_hostname' 'deathstar.xxxxxxxxxxxxxxxxxxx.org' 'notification_servicename' 'LMS' 'notification_hostdisplayname' 'deathstar' 'notification_servicedisplayname' 'LMS' 'notification_serviceoutput' 'CRITICAL - Socket timeout after 10 seconds' 'notification_useremail' 'art@xxxxxxxxxxxxxxxxxxx.org' 'notification_servicestate' 'CRITICAL' 'notification_type' 'PROBLEM' 'notification_address' '192.168.0.1' 'notification_author' '' 'notification_comment' '' 'notification_from' 'Icinga Host Monitoring <notifications@xxxxxxxxxxxxxxxxxxx.org>' 'notification_icingaweb2url' 'https://tatooine.xxxxxxxxxxxxxxxxxxx.org/icingaweb2' 'notification_logtosyslog' 'false') terminated with exit code 1, output: Required parameter 'LONGDATETIME' is missing.
