Disable notification for service when Unknown state

Icinga 2
1

Hi,

We are having some service check that failed sometimes with an Unknown, we know why and can’t fix it for the moment, so in the mean time, is there a way to disable notification if check_command is snmp and state is unknown ?

2

  • you can apply a different notification rule to the broken services

  • you can modify your notification script and pass the check command as parameter → after that your notification script could decide to carry on delivering the notification, or just exit

  • service.check_command is available as a assign where option. you can use this to split the notification rule into two separate rules

apply Notification "SERVICE-snmp" to Service {
    import "service-notification"

    assign where service.check_command == "snmp"
    states = [ Critical, OK, Warning ]
}

apply Notification "SERVICE" to Service {
    import "service-notification"

    assign where service.check_command != "snmp"
    states = [ Critical, OK, Warning, Unknown ]
}
3

thanks @moreamazingnick for the tips… BUT, do you think it could be possible also with a dependency ?

4

idk, try and report back:

apply Dependency "test2" to Service {
    disable_notifications = true
    assign where service.check_command == "snmp"
    states = [ Unknown ]
}
5

it’s not valid…

Attribute ‘states’: State filter is invalid for host dependency.