Critical plugin timeout while executing system call

Hello ,
I’d like to pose my problem when we are trying to monitor our switchs using SNMPV3,
so here is my system’s description :

NAME=“CentOS Linux”
VERSION=“7 (Core)”
ID=“centos”
ID_LIKE=“rhel fedora”
VERSION_ID=“7”
PRETTY_NAME=“CentOS Linux 7 (Core)”
ANSI_COLOR=“0;31”
CPE_NAME=“cpe:/o:centos:centos:7”
HOME_URL=“https://www.centos.org/
BUG_REPORT_URL=“https://bugs.centos.org/

CENTOS_MANTISBT_PROJECT=“CentOS-7”
CENTOS_MANTISBT_PROJECT_VERSION=“7”
REDHAT_SUPPORT_PRODUCT=“centos”
REDHAT_SUPPORT_PRODUCT_VERSION=“7”

Icinga Version 2.13.1-1
Icinga Web 2 version : 2.9.3

the problem is when using snmp v3 with specific OID i get always the error: CRITICAL - Plugin timed out while executing system call
view the capture for more informations please

I have tried to remove the objects ( i made a comment and i have restart the services), the SNMP change to 1, then i always get this error,
the timeout was before 1800s but i have removed it and i use standard options regarding to timeout and retry interval
i have restarted the VM and the icinga service but its nothing change
does anyone had the same issue like me before ?
thank you so much

1 Like

What happens when you run the check command manually (with arguments) on the agent performing the check?

Hello @steaksauce thanks for your reply, i got the same error msg

CRITICAL - Plugin timed out while executing system call

before it was all alright , but yesterday and before it i got always the critical plugin timed out.