I just wanted to know how long does it take to get an answer in average? I send a question 2 months ago and i still didn’t receive any feed-back, is it possible or may something wrong with my profile setting?
My topic was: “I cannot syslog messages from an Icinga2 podman container”
I was already thinking about somehow showing all “unanswered posts”, so they are easier to find, but I didn’t have an idea on how to do that (yet)
As @rivad said, it very much depends on whether someone who sees the post knows the answer.
“Official” support from our developers / support isn’t guaranteed in the forum, as it is just a platform we offer for community members to help each other - and depending on their workload, some people from team Icinga will also visit every now and then.
What I can suggest if you feel like your post was overlooked or didn’t get an answer in a while is to post an update with where you looked for a solution, or what you tried that didn’t work.
“Bump” updates aren’t very well received, but giving updates on your progress is also helpful for people who might be able to help you