Hi!
According to the old monitoring-module used with icingaweb2 it was possible to disable the default setting when acknowledging a service.
See → documentation
cat /etc/icingaweb2/modules/monitoring/config.ini
[settings]
acknowledge_notify = 0 # defaults to 1
Does anybody know how it works if the new icingadbweb2 is in use? Couldnt find any info about that…