Cannot install Icinga2 on Windows

I’m trying to install the latest version of the Icinga Agent on one Windows Server 2019 machine but I’m receiving an error installing the MSI package:

Screenshot 2023-10-26 at 18.10.58

Some logs from the Event Viewer:

Beginning a Windows Installer transaction: C:\Users\me\Downloads\Icinga2-v2.14.0-x86_64.msi. Client Process Id: 2208.

Product: Icinga 2 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: XtraUninstall, location: C:\Program Files\ICINGA2\sbin\icinga2-installer.exe, command: uninstall 

Ending a Windows Installer transaction: C:\Users\me\Downloads\Icinga2-v2.14.0-x86_64.msi. Client Process Id: 2208.

Product: Icinga 2 -- Installation failed.

Windows Installer installed the product. Product Name: Icinga 2. Product Version: 2.14.0. Product Language: 1033. Manufacturer: Icinga GmbH. Installation success or error status: 1603.

Could you help me to understand what’s going on, please?

Thank you!

I solved running the Program Install and Uninstall troubleshooter available at Fix problems that block programs from being installed or removed - Microsoft Support.

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