The title says it all, I suppose; I feel daft for having to ask, but what, in fact, is an unhandled service? I have started seeing them on the Web interface, and I don’t understand what I did for this to happen.
an object which is
- not in an active/triggered downtime
- not acknowledged
- it’s parent host is not down (for services)
Basically a pre-defined filter which allows you to focus on unhandled problems at first glance.
Ah as simple as that
Please use the “solution” checkbox on the post that answered your question.
You’ll achieve two things:
- Give kudos to the person who solved your problem
- Show others that there is no more issue and they don’t have to read through your whole thread just to find that there’s no more they can do