What is an unhandled service?

The title says it all, I suppose; I feel daft for having to ask, but what, in fact, is an unhandled service? I have started seeing them on the Web interface, and I don’t understand what I did for this to happen.

Hi,

an object which is

  • not in an active/triggered downtime
  • not acknowledged
  • it’s parent host is not down (for services)

Basically a pre-defined filter which allows you to focus on unhandled problems at first glance.

Cheers,
Michael

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Ah as simple as that :slight_smile:

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Please use the “solution” checkbox on the post that answered your question.

You’ll achieve two things:

  • Give kudos to the person who solved your problem
  • Show others that there is no more issue and they don’t have to read through your whole thread just to find that there’s no more they can do
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