The title says it all, I suppose; I feel daft for having to ask, but what, in fact, is an unhandled service? I have started seeing them on the Web interface, and I don’t understand what I did for this to happen.
Hi,
an object which is
- not in an active/triggered downtime
- not acknowledged
- it’s parent host is not down (for services)
Basically a pre-defined filter which allows you to focus on unhandled problems at first glance.
Cheers,
Michael
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Ah as simple as that
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Please use the “solution” checkbox on the post that answered your question.
You’ll achieve two things:
- Give kudos to the person who solved your problem
- Show others that there is no more issue and they don’t have to read through your whole thread just to find that there’s no more they can do
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