What is an unhandled service?


#1

The title says it all, I suppose; I feel daft for having to ask, but what, in fact, is an unhandled service? I have started seeing them on the Web interface, and I don’t understand what I did for this to happen.


(Michael Friedrich) #2

Hi,

an object which is

  • not in an active/triggered downtime
  • not acknowledged
  • it’s parent host is not down (for services)

Basically a pre-defined filter which allows you to focus on unhandled problems at first glance.

Cheers,
Michael


#3

Ah as simple as that :slight_smile:


(Thomas Widhalm) #4

Please use the “solution” checkbox on the post that answered your question.

You’ll achieve two things:

  • Give kudos to the person who solved your problem
  • Show others that there is no more issue and they don’t have to read through your whole thread just to find that there’s no more they can do