# Not sending out notifications

**URL:** <https://community.icinga.com/t/not-sending-out-notifications/2972>\
**Category:** Icinga Web\
**Created:** [December 9, 2019, 10:17pm UTC](https://community.icinga.com/t/not-sending-out-notifications/2972 "2019-12-09T22:17:32Z")\
**Posts on this page:** 7\
**Page:** 2

<div class="post-metadata">

**Author:** ![stevie-sy](https://community.icinga.com/letter_avatar_proxy/v4/letter/s/898d66/32.png) [@stevie-sy](https://community.icinga.com/u/stevie-sy)\
**Post date:** [December 13, 2019, 1:56pm UTC](https://community.icinga.com/t/not-sending-out-notifications/2972/21 "2019-12-13T13:56:53Z")

</div>

@rsturm thanks for the info, I didn’t know the log. Maybe there was never a Need to know it. Because of our big infrastructure and its confiuration.

@flaminggenius If you see log entries after sending it manually (i guess with the root-user/permissions) and not if icinga is sending it, i would say the icinga user misses some permissions for that (file permisisons, SELinux etc.).

---

<div class="post-metadata">

**Author:** ![flaminggenius](https://community.icinga.com/letter_avatar_proxy/v4/letter/f/3ab097/32.png) [@flaminggenius](https://community.icinga.com/u/flaminggenius)\
**Post date:** [December 13, 2019, 2:11pm UTC](https://community.icinga.com/t/not-sending-out-notifications/2972/22 "2019-12-13T14:11:12Z")

</div>

Hey Stevie,

When I say that I am sending it manually I mean I go to a service and hit send notification.  
Also I do have selinux disabled

If there was a permissions issue then it wouldnt allow me to send it manually would it? Even manually it still within icinga so I know that icinga is capable of sending them but its not sending them automatically when a service enters a critical or warning state.

![notif](https://community.icinga.com/uploads/default/original/2X/8/871e168bba6f4bf6795ef7672dac7a68cfc74068.png)

Thanks Joseph

---

<div class="post-metadata">

**Author:** ![stevie-sy](https://community.icinga.com/letter_avatar_proxy/v4/letter/s/898d66/32.png) [@stevie-sy](https://community.icinga.com/u/stevie-sy)\
**Post date:** [December 13, 2019, 2:22pm UTC](https://community.icinga.com/t/not-sending-out-notifications/2972/23 "2019-12-13T14:22:21Z")

</div>

hmm. ok if from the side of your OS is no permission problem and you can send it from the GUI than there must something wrong in your notification rule. But I don’t see an error.  
Sorry, in this case I’ve run out of ideas. I hope other community members have more ideas for you.

---

<div class="post-metadata">

**Author:** ![flaminggenius](https://community.icinga.com/letter_avatar_proxy/v4/letter/f/3ab097/32.png) [@flaminggenius](https://community.icinga.com/u/flaminggenius)\
**Post date:** [December 13, 2019, 3:13pm UTC](https://community.icinga.com/t/not-sending-out-notifications/2972/24 "2019-12-13T15:13:56Z")

</div>

Thank you for trying to help hopefully someone else can provide some more clarity.

Thanks Joseph

---

<div class="post-metadata">

**Author:** ![log1c](https://community.icinga.com/user_avatar/community.icinga.com/log1c/32/2071_2.png) [@log1c](https://community.icinga.com/u/log1c)\
**Post date:** [December 16, 2019, 7:06am UTC](https://community.icinga.com/t/not-sending-out-notifications/2972/25 "2019-12-16T07:06:31Z")

</div>

> [@log1c](#):
>
> Check the variables `last_notification` , `last_problem_notification` , `next_notification` , `no_more_notifications` , `notification_number` , `notified_problem_users`

Have you checked your service via the API for these variables? You can query the API with the URL via the browser or using curl.

---

<div class="post-metadata">

**Author:** ![flaminggenius](https://community.icinga.com/letter_avatar_proxy/v4/letter/f/3ab097/32.png) [@flaminggenius](https://community.icinga.com/u/flaminggenius)\
**Post date:** [December 17, 2019, 2:29pm UTC](https://community.icinga.com/t/not-sending-out-notifications/2972/26 "2019-12-17T14:29:17Z")

</div>

That would make no difference from what i can icinga is not being triggered to send a notification

---

<div class="post-metadata">

**Author:** ![log1c](https://community.icinga.com/user_avatar/community.icinga.com/log1c/32/2071_2.png) [@log1c](https://community.icinga.com/u/log1c)\
**Post date:** [December 19, 2019, 8:29am UTC](https://community.icinga.com/t/not-sending-out-notifications/2972/27 "2019-12-19T08:29:22Z")

</div>

This would make a difference, as you get information that is not available in the DB (afaik) and thus can maybe see why the notification is not triggered at all.

[Previous page](https://community.icinga.com/t/not-sending-out-notifications/2972.md?page=1)