# Icinga2 customvars updating too slow after upgrade to 2.11.3

**URL:** <https://community.icinga.com/t/icinga2-customvars-updating-too-slow-after-upgrade-to-2-11-3/4243>\
**Category:** Icinga 2\
**Tags:** icingadb, icinga2\
**Created:** [April 27, 2020, 12:56pm UTC](https://community.icinga.com/t/icinga2-customvars-updating-too-slow-after-upgrade-to-2-11-3/4243 "2020-04-27T12:56:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![PedroMSantosD](https://community.icinga.com/user_avatar/community.icinga.com/pedromsantosd/32/2435_2.png) [@PedroMSantosD](https://community.icinga.com/u/PedroMSantosD)\
**Post date:** [April 27, 2020, 12:56pm UTC](https://community.icinga.com/t/icinga2-customvars-updating-too-slow-after-upgrade-to-2-11-3/4243/1 "2020-04-27T12:56:17Z")

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Hi,  
I have upgraded my Icinga2 2.8.4 to brand new 2.11.3, as described on the upgrade guide ([https://icinga.com/docs/icinga2/latest/doc/16-upgrading-icinga-2/#custom-vars-not-updating](https://icinga.com/docs/icinga2/latest/doc/16-upgrading-icinga-2/#custom-vars-not-updating)).

Yet, some custom vars where NOT updating, so I stopped Icinga, truncated the icinga\_customvariables and icinga\_customvariablestatus, reducing their count from 782135 & 265511 respectively down to 0, 0.

After starting icinga2, I expected to see Icinga populate all the custom vars again, but one hour afterwards, the current count is 50, 50.

As a consequence, icingaweb2 fails to display customvars (not present in database), although icinga api shows them to be present on master, and icinga2-object-list shows them in master and each satellite of the involved zone.

Can you help with troubleshooting steps on why custom vars are not being updated on a faster pace than the one we currently have?

- This, I have made:  
++ general environment:  
CentOS 7.7.1908 : x86\_64  
kernel : kernel version 3.10.0-1062.18.1.el7.x86\_64  
icinga2-2.11.3-1.el7.icinga.x86\_64  
icinga2-bin-2.11.3-1.el7.icinga.x86\_64  
icinga2-ido-mysql-2.11.3-1.el7.icinga.x86\_64  
icinga2-common-2.11.3-1.el7.icinga.x86\_64

++ icinga2 object list -t Service -n service\_name \> yields all vars as defined on configuration files. applied both, on master zone and on each satellite on the involved zone  
++ icinga2 api, object type-service vars -\> all custom vars are returned by api  
++ icinga2 db, tables .icinga\_customvariables, .icinga\_customvariablesstatus; values where there prior to update, and after truncation, only 50 vars have been created so far.

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<div class="post-metadata">

**Author:** ![PedroMSantosD](https://community.icinga.com/user_avatar/community.icinga.com/pedromsantosd/32/2435_2.png) [@PedroMSantosD](https://community.icinga.com/u/PedroMSantosD)\
**Post date:** [April 27, 2020, 5:25pm UTC](https://community.icinga.com/t/icinga2-customvars-updating-too-slow-after-upgrade-to-2-11-3/4243/3 "2020-04-27T17:25:53Z")

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I had to add a custom var to each host , service ,command, user (via template) to force icinga2 repopulate the customvars, customvarstatus tables.