Hi All,
I want to define an Eventhandler, which should execute, when the service is CRITICAL and when the service is acknowledged. I know that I have to set “service.state_id eq 2” for the critical part, but what is the acknowledge part?
the zone and endpoints who feel responsible (“authoritative”) for it, e.g. when the host object is in the satellite zone, this will be the target. If you’re using a command endpoint check on a service for instance, the event handler will be executed remotely on this endpoint, similar to the service check.
The transitions in a SOFT state will trigger the event handler, ongoing SOFT states, and the first HARD state change with CRITICAL (HARD). Ongoing hard states will not trigger the event handler (HARD 2 is not fired), except for the HARD OK recovery.